Di2 Responsible Gaming — A Guide to Healthy Play
Playing on di2 should be an enjoyable form of entertainment — not a source of stress or financial burden. We are committed to ensuring every user in Malaysia has access to the tools and information needed to play in a healthy and responsible way.
Di2's Commitment to Responsible Gaming
At di2, we believe that responsible online gaming starts with a platform that genuinely cares about its users. We provide a fun entertainment environment while ensuring every registered user in Malaysia has full control over their gaming experience.
Our goal isn't just to provide games — we want to ensure that di2 users play in a healthy state of mind, are aware of their own limits, and are not emotionally or financially harmed through excessive use of the platform.
This page offers practical guides, self-control tools, and information on professional help — so users can enjoy di2's platform in a balanced and responsible way.
- ✅Only play with money you can afford to lose
- ✅Set time limits and stick to them
- ✅Don't chase losses
- ✅Take regular breaks while playing
- ✅Put responsibilities and family first
Signs of At-Risk Gaming Behaviour
Recognising early warning signs is the first step to avoiding more serious problems. Review the following list honestly — if you see yourself in several of these points, it's time to take control.
Continuing to play in hopes of recovering lost money, even as losses mount.
Neglecting work, family, or daily responsibilities due to spending excessive time gaming.
Borrowing money or dipping into essential funds such as rent, bills, or family necessities for gaming purposes.
Finding it difficult or uncomfortable when trying to cut back or stop playing, even when you intend to do so.
Hiding the amount of time or money spent gaming from family members or close friends.
Extreme highs or lows based on wins or losses — to the point where it affects your relationships and daily life.
Setting Smart Time & Budget Limits
Session Time Limit
Before starting any gaming session on di2, set a clear time limit. For example, decide that you'll only play for 30 to 60 minutes per session. Once that time is up, stop — no exceptions.
Long, uninterrupted gaming sessions can impair focus and judgment. Taking a break of at least 15 minutes every hour helps you stay clear-headed and avoid making impulsive decisions.
Deposit Budget Limit
Decide on the maximum amount you're willing to deposit on a weekly or monthly basis — and stick to it. This budget limit should be based on disposable income after all fixed expenses such as rent, bills, family needs, and savings. Never use money you cannot afford to lose.
Users at di2 can set deposit limits through their account panel. Using this feature is a sign of maturity in gaming, not weakness.
Self-Control Tools on the di2 Platform
Di2 provides several self-control tools that users can activate themselves through their account panel. These tools are designed to help you maintain control over your gaming experience.
Set daily, weekly, or monthly deposit limits in MYR. Once a limit is reached, the system will automatically block any additional deposits until the next period begins. Requests to increase a limit are subject to a waiting period to prevent impulsive decisions.
If you feel the need to step away from the platform for a while, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or carry out any transactions on di2.
For users who feel they need a longer or permanent break, a self-exclusion option is available. Once activated, the account will be suspended for the chosen period and cannot be accessed without going through a strict re-verification process.
To activate any of the self-control features above, log in to your account or contact our support team at [email protected].
Protection of Minors
The di2 platform is restricted to individuals who have reached the legal age of majority under applicable laws in Malaysia. We take this responsibility seriously and have implemented multiple layers of protection to ensure minors cannot access our platform.
All new users are required to complete an identity verification process that confirms age eligibility before their account is activated. Any attempt to register using false information to bypass age verification will result in immediate account termination.
We encourage parents and guardians in Malaysia to take the following steps to protect their children:
- Do not share your account login credentials with anyone, including your children.
- Make sure the device you use to access di2 is protected with a password or biometric authentication.
- Use parental control features available on your device and web browser to block access to gambling websites.
- Have open conversations with your children about the risks of online gambling and the importance of playing responsibly when they are older.
Life Balance & Seeking Professional Help
Online gaming is just one of many forms of entertainment. It should never be your sole leisure activity or a way to escape the pressures of daily life. Maintaining a healthy balance between entertainment, family, work, wellbeing, and social relationships is the foundation of a fulfilling life.
If you find that gaming has started to affect your relationships, work performance, personal finances, or mental wellbeing, that's a sign you may need additional support. Seeking help is nothing to be ashamed of — it's a brave and responsible choice.
Professional Support in Malaysia
There are several support channels you can reach out to if you feel that you or someone close to you needs help with gaming addiction:
- Talian Kasih: 15999 — A 24-hour social emergency helpline operated by the Malaysian Ministry of Women, Family and Community Development.
- Institute of Mental Health (IKHMAS): Providing counselling and mental health support services across Malaysia.
- Licensed counsellors: Contact any licensed counselling centre in your area for a personal assessment and support.
The di2 support team can also be reached at [email protected] for guidance on self-control features and steps you can take within our platform.
Play Smart, Enjoy Fully
Di2 is with you every step of your entertainment journey. Create an account, set your limits, and enjoy our platform in a healthy and responsible way.